I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? Bottom line: Palmera VC is a scam. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Hang onto your paperwork. Seller of Travel Reg. No response. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. I called in late November and was told that my dates were not open to call again in January. NEARBY AMENITIES. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Read full review of Palmera Vacation Club. Palmera Vacation Club ratings, reviews and complaints - Time Shares Palmera Vacation Club - Timeshares / Vacation Rentals Forum If I were you I'd get out of there as quick as you can. I am thankful that the only financial information I gave was our credit card. My points being correct. get quotes and more. My biggest fear is the financing paperwork I signed. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. When I booked out trip, it took a solid week to speak to a representative. We had a very similar situation happen to us - after years and years of successful timeshare ownership. So they could either buy it back or he'd just quit making payments, so they let him out of it. Seller of Travel Reg. and I fell for it. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We asked plenty of questions, figuring 4 heads were better than 2. Just curious, we are here this week and did the scam tour-didnt convert my TS to points after all these reviews-but was this resolved? Exchange: CST: 2046555-50. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. With the average cost of a timeshare, you will have already made up what you paid for and more! And can't book anything. He wouldn't take that. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. Re: Palmera Vacation Club Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) Type in the email address you registered with. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Most real companies would take the time..will see where it goes. This will surely increase the credibility of your complaint. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. How many people normally accompany you? Fla. Please be wary when you go on this tour. The comments included "So you like throwing your money away?this is money you already spend on your vacations". Learn how the rating is calculated 1 complaint. Reply. Theres nothing worse than a cramped hotel room and lack of personal space. Hawaii TAT Broker ID #TA-023-193-6000-01. They lie right to your face and then remind you that nothing they say is legally binding! A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. This will surely increase the credibility of your complaint. We grabbed our stuff and got the heck out of there. At this point I am willing to let them keep the money they sham me out of. Desired outcome: I am still suffering with cancer issues and cannot pay my medical bills. The trading power we were supposed to have with RCI was incorrect. more, You seem to have JavaScript disabled. This is the version of our website addressed to speakers of English in the United States. Initial Palmera Vacation Club complaints should be directed to their team directly. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. This is a massive operation I thought. Login to participate on the website. After checking in we were paired up with the salesman. The travel prices the salesman Read Also: Sailboat Vacations In The Caribbean. We want you to share your story, with both the good and the not-so-good. Theres a lot of noise out there. You are using an out of date browser. Claim it and get a lot of features. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. I'm tired of the lies. Hopefully the refund will post in a couple days! The letter I sent via fedex was received by someone at PCV this morning. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Desired Settlement: cancellation of contract with no negative credit report filing. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. get quotes and more. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Login. Amount in Dispute: $1,500.00 Read Also: Sale Of Vacation Rental Property. How much do you spend normally on your hotel? Offer void where prohibited by law. Please visit RCI.com for details. Complaint Resolution Index (CRI) Explained. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. He started to get pushy when he got into his sales pitch. After purchasing, I was told to just click Book Me and schedule my trip. go back to original rules when we joined or get out of contract. The letter is already in transit via FedEx to PCV. Judging by everything I'm reading, nothing has changed and they are still lying. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. To learn more, check out our blog What is a Timeshare and How Does it Work? Search Page General | SellMyTimeshareNow Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. Our records indicate the company failed to respond to the one complaint brought to its attention. Who do I contact? BBB reports on known marketplace practices. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. Nothing that the salesman presented to us was true. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. They never answer our calls I but 5000.points and paid $2000. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. You must log in or register to reply here. A timeshare is not what you may think it is. Please let me know what happened or who to contact. membership takes 45 days to activate, 15 days after you can Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. To be updated with all the latest news, offers and special announcements. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Box 7602, Hilton Head Island, SC 29938. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. He purchased from previous individual owner 10 years ago. This was a hassle no doubt. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. I even saw some stuff abour class action lawsuits. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. On our way down to Hilton Head, we were a little bit behind schedule. Mr sheldon kept on with his attack he threaten to f- up our credit. View summaries of the complaint descriptions and responses. The Palmera membership also included a Quest *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. We told him flat-out during the tour that we are not interested. First off, I want to say that the people from Palmera are so hard to get ahold of. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. No. I told them I was waiting on a check from them to pay off my old time share. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". These vacations are limited. I became a member in 2015 and was generally happy. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. We were lucky and did not fall for their lies (in 2011). 'unethical behavior' I was verbally abused and threatened by staff member. Looking for Palmera Vacation Club Login? In Share your photos and videos with others to prove the truth of your words. Category Timeshares & Vacation Clubs. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. Your contribution should be yours. ST-36515. Must call to book. Palmera Vacation Club. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. This review was chosen algorithmically as the most valued customer feedback. would get enough money to pay off their time share. Is this Your Business? Does anyone else have experience with this and any advice? Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. Palmera Vacation Club Reviews, Complaints, Customer Service They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. We wouldn't budge. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. we are convinced we made a BIG mistake and composed a letter to cancel the contract. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? Reverse and return back to what we had, and reimburse us for the waste of our time in full. Clear all Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. Theyre selling pie in the sky, and Marie Callender is better at making pies. I just got back from the post office and sent it certified with return receipt as well as the FedEx this morning. The first clue should have been that the Quest Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. Palmera Vacation Club: Reviews, Complaints, Customer Claims The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. Often, you can answer the scam-or-not question before you even see the details of a club promotion. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. Click here to get notifications about new complaints of Palmera Vacation Club. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. We were told they no longer sell that The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. Need to find a different location? Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. We tried to fight it at that time, but we had signed a contractual agreement. Amount Settled: $0.00. This business is not a member of Business Consumer Alliance. They sat us down with our salesman in a large room. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. | Keep in mind, a timeshare is not a financial investment. Unlimited Vacation Club - Members Only Please! If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. No. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. We asked plenty of questions, figuring 4 heads were . I should be able to sue myself out of this contract since they did not sell my current time share. I submitted a certified letter to the company with no response. These vacations are limited. Recent Reviews Scam Clue 2: A promotion claiming youve won something. Please dont include personal, political, ethical, or religious commentary. Etc. Hawaii Seller of Travel Reg. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. to the resort just about 1 year later and went to the sales office Also publication TIMESHARING TODAY. Please let me know about a class action lawsuit against Palmera if one exists. Click here to get notifications about new complaints of Palmera Vacation Club. My son in law own(s/ed ?) A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. My dad had this happen and he called them and said he was not paying anothe dime. Palmera Vacation Club Members Association, Inc. Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. I have already paid $2655 plus $846. I did this for over an hour. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. Palmera Vacation Club Company complaints 12 - complaintsboard.com Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. *****. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Dont Miss: Hicv Vacation Package Kissimmee Fl. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. (free membership giveaway for every 50 subscribers!). Contributions should be appropriate for a global audience. VSI the company that supposedly sells your previous timeshare is also irreputable. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. No: TAR-6309. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? I just feel so bad for all of the people that get swindled by vultures like these. Rental: CST: 2081369-50. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Good luck! Don't have an account? Extra VacationsSM getaways prices are based on a seven-night stay. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Palmera Vacation Club Company. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. We put down $1200 on our credit card and signed the financing paperwork for the rest. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. Location. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered Down and my maintenance fee. Some. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. [ 2016 ] Palmera Vacation Club | Timeshare Users Group Online Owner Forums BBB Business Profiles may not be reproduced for sales or promotional purposes. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. For a better experience, please enable JavaScript in your browser before proceeding. Of course I didn't tell him anything, just told him that it is my right to cancel based on the agreement. It's clear there is no intention of honoring that. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Featured review. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. Travel benefits are administered by third party providers under contract with RCI, LLC. When you buy a timeshare, its an investment in your family and quality of vacations. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. This sounded good to me as my current time share only gave me one week and a one bedroom. All-Inclusive resorts may charge a mandatory all-inclusive fee. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. The lady I spoke too had no interest. Proudly SupportsTimeshare.com. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. 213. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. Palmera Vacation Club reviews & complaints. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Everything you need for a luxurious relaxing vacation. Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. Submit a complaint and get your issue resolved. Nothing that the salesman presented to us was In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory.
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