ticketek marketplace refund

Allow me to pay for tickets and eventually send mobile tickets that can't be accessed.Website doesn't work. If they mean no-shows, then so be it. Lost a baby recently? How did this happen? Attendance at business meetings and business travel. Now I would have to take it to NCAT to remediation to get a refund, which likely costs the same as the tickets They will do anything to hide from you. actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, civil commotion; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. .As i still had a ticket i was refused a refund ,how many people did this happen to,they are making extra money from covid . failed the examination previously and had to re-sit. The best person in the world. )~F}WBxv(u4}rg!#xhSOz#<8;oyff%>guhVog{>7:;ylvfx1;'@!FRp}/|E8#L{]V",DL R+g(/*g5+Ux%% VDx&GFGh"F^|DFEG5oP_D-,/N).n}*: kU)uzUAU!a9)sJw\86'J)sKm~s}3O1/s^Jy]2'|_;nda)J4_,xb ULpL1?ybY(Y>0elaua^,p"@SYh)m. A copy of a notice from the examination body, school, college, or university confirming the change of date. Why is this company even allowed to operate?????? Zero stars, uselessly run, waste of a time company. PDF Ticket & Entry Conditions Attendance at business meetings and business travel. I have now been trying for a refund for 6 months. She made time to help & sort out the transfer of tickets to this area. Ticketek Marketplace - Buy and Sell Tickets Why is the price displayed on my ticket different to what I paid? Attend participate in, take part in, use, or be present at. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. and subject to change at any time. Released a technology that is fully flawed just like the rest of the governing bodies around the world. I appled for a refund in Aug 2021, and they responded a month later saying it's done but I never got it. I couldn't return to where I was, no progress, the booking system repeated itself, etc. means the unforeseen change of the date of an examination that. if it exceeds 18 months from the date originally booked to the conclusion of the transacted event. NEVER NEVER again. Through Fair Trading they claimed they refunded the money to an account that was closed the year before. Ltd. All Rights Reserved. Seven tries before I finally got my second choice of seats. I would and do prefer not to use their services. Sell tickets directly from your Ticketek Account. Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. Poor service really. Finally got an answer from them when I contacted fair trading to help. I had the same experience as OP, had bought tickets to the NRL and specifically got refundable ones. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. If Your Booking is cancelled or postponed by the organiser, You should contact Our standard Customer Service team directly via our Help Centre; see Your Booking confirmation or our website Help Centre for contact details. I reported the scam to my credit card provider! Verification can help ensure real people write reviews about real companies. If Your flight is Your Booking and it is cancelled or postponed, and You have a right of compensation from the Airline or another Paying Party. Safe, Fast and Verified To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. After seat selection there is no obvious button to press to advance the the payment stage - the 'shopping trolley' disappears. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. i spent 2 hours online and still didn't manage to secure tickets. I received an error message after purchasing tickets. Can I use a Ticketek gift card or voucher? Honestly you have the same level of risk buying the tickets last minute from a random on gumtree. I recognise the terms of service were available, but nobody reads those. They are the shittest service in Australia. Youmade an unsuccessful request for annual leave for the date of theBooking. :(, tails, they sent an email saying they has processed the refund. Ticketek is selling for the following venues only. If there is a financial failure of any Transport provider. Basically, because they're the only game in town, and they can do whatever they fucking like. Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). IfYouwere aware of the disruption prior to the date of theBookingand did not make reasonable suitable alternative travel arrangements. Immediate household persons living together at the same permanent address. Ticketek wanted the official government correspondence from my mate's dad, and that was just for 1 ticket to be refunded. They gave me specific number to call to move tickets. means a Burglary, Fire, Malicious Damage or Flood at, Burglary, Flood, Malicious Damage A Police reference number or evidence from the submission of a claim to, means the theft of a document necessary for the. Wouldn't refund me for an event I bought tickets for in 2019 that has been cancelled and rescheduled like 6 times because of COVID. I sent a message via the website and got the pdfs a day or so later. For a detailed FAQ on these measures visit edsheeran.com or frontiertouring.com/edsheeran. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. What will a Marketplace ticket look like? Why is your site permanently unavailable. Thesereasons for refund are considered on an entirely discretionary basis and are not to be taken as a guarantee of refund. Considering just forging one at this point but Im just baffled why I paid extra for refundable tickets when changed me mind isnt even an option. They have admitted they owe me the money after months of providing proof, refund still remains not issued - 2 years later. They haven't responded to my emails! I just resold a ticketek ticket on Tixel. The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. Travelling can be a huge expense, which is why its normal to try to score savings when you can. Ticketek Marketplace - Buy and Sell Tickets Hopeless website. Press J to jump to the feed. Have spent over 3 hours trying to book tickets, then tried to contact my phone/email.Wish I'd NEVER received the gift vouchers. To read more about Covid-19 please visit our dedicated page here. Hello fresh has an offer on Ticketek, which is a scam dont click it .They get your card details and charge you for food boxes u didnt order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neals for dishes you cant even eat cuz your allergies.Why is Ticketek promoting hello fresh I got scammed, Im sure anyone else who went for the offer did too . I'd be interested whether this is something the ACCC would be interested in. Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney, Melbourne, Adelaide, and Perth. Buying Tickets on the Ticketek Website Step 1 - Sign in to My Ticketek Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. Where you cannot provide evidence that the person affected is within the. It says that they are open between 9 am and 4 pm but then ends the calls despite it being 12:10 pm! This meant that I had to sit & concert was standing room only. is cancelled or postponed by the provider. Ticketek - Refundable Website doesn't work. Wemay refund where You are unable to Attend Your Booking because of one of the following reasons associated with Covid-19: We dont refund where You are worried about catching Covid-19 or where Your travel plans are affected by Covid-19 restrictions. I bought tickets through ticketek marketplace when directed through the ticketek website (as only single seats left for a netball game through the main website). There is no phone number, only an email which does not get answered. Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! means cancellation or significant delay of flight(s) which, Breakdown A copy of the call out note from, means weather where a Government Agency has issued warnings not to travel which entirely prevents. I tried to buy tickets to Jim Jeffries, afterpay processed the payment, but the tickets from ticketek didn't. An email from the Booking agent confirming they are unable to replace/re-issue the tickets. How totally useless. The refund period is from Thursday 14 October 2021 to Friday 12 November 2021. Any evidence requested by our Customer Experience Team to verify the emergency circumstances. Dates were also messed up so I had to fix that and then in the end I got my dr to write the most comprehensive med cert yet and unfortunately it mentioned that my initial appointment with them due to covid policies was a telehealth consult. I can not believe in this day and age HOW BAD this company is. Times are approx. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. A copy of the notice of failure or disruption of the public transport. These were purchased 23 Jun and 26 Jun 2021The show was rescheduled, with emails landing on dates very different from the original. Provider the company or organisation that is responsible for the running of the booking Armed Forces Naval Service, Marines, Army or Air Force. All Theatres and productions and sporting events should seek alternative partners. Any temporary relocation for work must be for a period of at least 3 months. This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. For a detailed FAQ on these measures click here, Read the Terms & Conditions for this event. What the hell is that? Press question mark to learn the rest of the keyboard shortcuts. The other two (2) tickets (also requested for a refund online) were emailed to me on the 23rd of April 2022 and not refunded. After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. A copy of the travel warning from the Government Agency. Our integration means you can list tickets for resale directly from your Ticketek account. Ed Sheeran tickets | Adelaide Oval | Ticketek Australia Where You have not been physically examined by a Doctor prior to the date of the Booking. What can I do if my tickets are lost, damaged or stolen? What a disgrace!! Abhorrently bad process for handling refunds and rescheduling due to illness. IMPORTANT Any translation of this document from English is for assistance and information only. Ticketek Marketplace - Buy and Sell Tickets A police report confirming details of the theft. Unfortunately I cancelled the credit card I used so AMEX isn't wanting to help either :(, New comments cannot be posted and votes cannot be cast. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Can't get through via phone, specifically says on their correspondence that a refund will be processed in due course so don't contact them. Where You have not been physically examined by aDoctor prior to the date of the Booking. Wemay refund where You are unable to Attend Your Booking because of one of the following reasons associated with Covid-19: We dont refund where Youare worried about catching Covid-19 or where Your travel plans are affected by Covid-19 restrictions. Immediate family Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. I had to reschedule something from past weekend, yay floods with Ticketmaster and everything was an online request system. Ticketek Marketplace Breakdown A copy of the call out note froma nationalbreakdown recovery service. to then often have to go to their desk at the venue to follow up the issues. Any reason for refund must not be foreseeable at the time. If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amo You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. Ticketek Rewards - Redeem gift vouchers when you answer surveys See deal $89.90 Onwards Buy Ed Sheeran tickets starting at $89.90 Ticketek website will open in a new tab See deal $123.35 Onwards Buy Snoop Dogg tickets starting at $123.35 Ticketek website will open in a new tab See deal 30% Discount Are Refundable tickets available through Ticketek Marketplace? Paying Party Any organisation or body who has a legal liability to pay compensation for the failure of the service, against whom You have a right of refund. Sell tickets directly from your Ticketek Account. Their garbage outline needs us to be examined physically to be considered for refund, in the midst of a pandemic. You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. Thesereasons for refund are considered on an entirely discretionary basis and are not to be taken as a guarantee of refund. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Fully understand why they lock the tickets but for heavens sake 8 days out and still locked, try to contact someone to find where is the darm code to be found to unlock? Sick relative? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. Please also read the General Conditions of Refund. Specific reasons where refunds will not be provided: We do not refund for non-Attendance of a Booking directly or indirectly associated with: Definitions Ticketek Voucher: $25 OFF Mar 2023 | Nine When I call tiketek to explain that it might be a bit awkward getting a doctors note for my aunt (this is the real reason I dont want to go) I get an automated message and then hung up on. (This can normally be obtained from the transport companys website). Fans should only purchase tickets from the official ticketing agencies listed at edsheeran.com or frontiertouring.com/edsheeran. ?DO NOT BUY TICKETS FROM TICKETEK! Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Please note the name of the Ticketek account must match the name on the refund request for your refund to be approved. Sell tickets directly from your Ticketek Account. If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amount you paid for your ticket (excluding delivery). I bought tickets to and event halfway through last year, tried to call them on a number of occasions and tried to email them, i unable to get in contact with anyone they have set up their phone lines and email systems that way intensionally. A more suspicious person would say that they know this as it seems they have done it to others on the product review website. I would start with Consumer Affairs Victoriahttps://www.consumer.vic.gov.au/Their website is easy to navigate and unlike Ticketek they actually have trained staff who will contact you back. I want an refund, yet there is no way I can get it. Please note that tickets for Melbourne and Adelaide concerts are still locked and fans will be notified when these tickets are released. Jay Chou tickets | GIANTS Stadium | Ticketek Australia I have now been trying for a refund for 6 months. I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. This is not an insurance policy. Voluntary relocation or where you are changing employer for a new role. Links relating to the City of Sydney, and NSW in general - please read our rules before posting. Doors Open: 5:00pm Ed's 2023 tour will see him performing at our most iconic stadiums in Wellington, Auckland, Brisbane, Sydney, Melbourne, Adelaide, and Perth. Ticketek refunds, the true facts - The Vigilante News Cutting-edge production - the likes of which have never been seen before in Australia or New Zealand . Frequently Asked Questions for Eligible Refundable - Ticketek Australia These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. The Ticketek phone line disconnects so cannot speak to someone directly to solve issue. Like I legitimately want to spend time with a sick relative and they want me to upload a doctors note proving she has cancer?