ebikemotion error codes

Can anyone help me please My bike (SLMRO) has a max speed limit of 22km set on it which I want to remove. We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. This thing prevents the battery from working effectively. What if you already have power and still can not get the bike to move? Left it unused for a few weeks, came to use it today and couldn't get past the link flashing light. Check point is in good condition. No return alert - a reminder that youre approaching the point in which you have less battery than necessary to return to the starting point. The cable DUCEXTGCUWIRE is an extension cable, the cables can be ordered from Ebike motion direct. I spoke to the dealer and he said there should be an error message posted. The charger LED and the HMI will turn BLUE. Hi: I too have an Orbea Gain. Check wires in the motor connector carefully, push the wires in all the way to make sure they are connected properly. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. Charge the battery within the appropriate temperature ranges. He successfully installed parts and battery. My bike HIMO C26 stop working on the display showing error code 30H Im also give my bike to see someone who understands but they cant find the problem . 0000002866 00000 n Yes, the battery is removable through the bottom bracket and the motor is also easy to replace. Battery connection problem. Treadwell Neo How To Videos 25 pts. The app raises interaction between bike and rider to a new level. Engine maps allow the rider to adjust the maximum amount of power put out at each assist level. It really is very simple and will quickly become second nature to you. Did we choose a hub-mounted motor or a bottom bracket drive motor? If you have a waterproof kit then push the connectors in all the way in order to ensure contact and prevent any water getting through. E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. Just what sets these award-winning bikes apart from the rest? With the app, you have a wealth of ride information at your fingertips. Also, due to bad or cheap cables, this issue can happen. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. Frame: Addict eRIDE Disc HMX. For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. The hub drive motor, for instance, is not as quite as powerful as the bb drive motor. This is a Class 1 e-bike, so the maximum pedal-assist speed is 20 MPH. This easy to use, multi-function button lets you access all of the functionality of the X35+ system when you're out riding the bike. EBM Explained 50 pts. Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. Communication error issues can cause while there is an error between the controller and display. So, having decided on the hub drive motor, one system stood out above all others. Switch your electric bike off and wait for 10 seconds. First 4 Steps to Fix Electric Bike Error Codes - YouTube How does the range extender connect/fit? Here you can review the data from previous rides and optimise your training programs by recording, displaying and analysing various parameters. How to Fix Electric Bike Error Codes (Quick Solutions)! - eBikeBuster What type of battery is it? Bosch Active/Performance Line Charger Manual. I used it all year without issue and then sometime during the winter months of feb until now it stopped working. Its no doubt that at some point, you may encounter one or some of the errors discussed above. Turn by turn navigation and the available range displayed as an on-screen map should be some of the exciting new developments from MAHLE. Some common electric bike errors are-. Continue charging. Let us know if you have any other questions. This includes information on the IWOC ONE controller, GPS navigation basics, and pairing a heart rate monitor to the app. Put it on charge and linked the app and it reported error 201. This is another reason why we think this companion app is such an essential tool for any Ribble e-bike owner. Solution: Perform a software update or reinstall the software to rectify the product line, reboot the system. I have the same problem with the ebikemotion iWok flashing pink on my Ribble bike. Make sure that the brake lever is not pulled back and that the cut off switch is not engaged. Seems to be a common problem. If the problem persists, contact your eBike dealer. Discharge the battery and then recharge it. With any error, the e-bike started flashing. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. Still not got a working one. Check the position of the spoke magnet. The dealer can use any flash drive I say Feb because it hooked it up to a battery charger and tested it then to see if it was still working and had no issue with it. Thus, this article will show you the electric bike error codes in detail. If the error persists go to the official service, Access the Dealer App and connect the bicycle. Please see below information from Ebike motion, the picture of the cable part code X35GCU is the main cable that has a USB socket incorporated into it, that is the cable required to update and fix error codes. This section is intended for developers who are debugging system errors. Swipe right to left to switch between speed and map display. I am trying to understand the relationship between Cycling Modes and Assistance levels. Maps and Navigation Voice Navigation Advices - Turns on vocalized turn by turn navigation Show compass - displays a compass in the main page over the map section Map style - allows you to set it to Daytime (white background), Nighttime (black background), Outdoor (daytime brightness, additional colors), and Auto, which changes between the three settings based on your location. Because generally, error codes indicated that there is something wrong with the bike. Error in the communication with the Remote control. If error perists replace the chareger with a new one. Save my name, email, and website in this browser for the next time I comment. orbea gain error codes 02. Once logged in, the three lines on the top left reveal your menu, featuring: Monitor, Start Activity, Navigation, Common Destinations, Last Position, Activities, Download Maps, and Settings. Check cables and connect charger. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. When we first considered branching out into the e-bike market, the brief was not simply to create a range of advanced e-bikes. Throttle Error This error occurs when a throttle cable is damaged or loose. Want to learn how to get the most out of your electric bike battery? Quick User Guide - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT).pdf. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). Hello dubman. Ups the motor assist without needing to go into the settings, all based on your heart rate. Adjusting this will change the maximum assist put out per level, though one can never have all the assist available in level one. Cannondale Topstone Neo SL 2 Electric Bike | REI Co-op If the problem persists, contact your eBike dealer. If the above tricks dont work for you have a look at the electric bike error codes below. I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. Shop our Selection of Bikes with Ebikemotion Drivetrains, I just bought an Orbea and downloaded the ebikemotion app. Shop Now and Save with Free Shipping in the US. Never hurts to have 2, but is it really a firmware issue? Error Database System full. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But, what was it about this particular system that made us choose it over the others? Tap the three horizontal bars on the top left to open it, tap anywhere outside of the menu to close. You can find more detailed information about the companion app in our separate MAHLE app blog. Check the wiring accessory, disconnect it and contact the accessory supplier. All of which can only help to enhance your e-bike riding enjoyment. TuesFri: 10am6pm Ranjit. Note that in waterproof kits the PAS and the throttle are connected to each other and the speed level can not be set separately. Here is the issue: after the ride I review my activity but I don't see any error message. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When connected to the bike it charges the main battery when assistance is not being provided. A local Orbea service centre to me updated the firmware, job done. Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. Charge the battery within the appropriate temperature ranges. Multiple points of interest can be added to one route, making errands or pit stops a total breeze. You will need to take it to a dealer that has the necessary cable. Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. Of course, using a lower level of assistance or being judicious with the max assistance results in more range. But maybe the key to its popularity is the motors discreet operation; the hub-based drive unit is neatly hidden behind the cassette, and it's controlled by one inset button on the top tube. Bosch Performance Line 25kph Drive Unit Manual. David is the owner and the main Author of this site Electricalwheel. Stop charging and protect bicycle from wet and cold until temperture of cells increases. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. Battery blocked by a short circuit. I have had a error code that shows itself on my ebikemotion app while riding. c[bk8zmk~ PW What should I do if my treadmill is slipping? So I swapped wheels to check if the problem was the motor. Getting error codes are something that no rider wants to see. For the full list of error, always consider the manufacturers manual guide. I got the issue yet again after a few months. He rode the bike a short distance and soon got an 07 message. Everything is plugged up. EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ Check that with the accessory disconnected there is no error. Hi my bike keeps giving the error 7 code I thought I had sorted it but it stopped going again, Hello f. Turn on the . Sounds like only a problem with the app, and nothing to do with the battery or drive system. Contact your eBike dealer. Set to 100% on each level as a base. (435) 214-7287 0000030299 00000 n For any error, your electric bike will flash a light indicator or display an error code. This is especially handy for riders with underlying health issues who may have been warned not to exceed a certain heart rate. If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear. Please check the remote connector. Bosch Active Line 25kph Drive Unit Manual. Within this menu, there is also a very neat feature. Alvin - Contender Bicycles on January 04, 2022, Please note, comments must be approved before they are published, 989 East 900 South It then started charging so I left it for a few hours. We showed the basic electric bike error codes, which can help you to get the exact issue. I spoke to the dealer and he said there should be an error message posted. e. Refasten the Iwoc One to the top tube with a 2 mm wrench (1Nm). Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. Uncomplicated, painless, and very sleek. To help you get the most out of your Ribble e-bike, we've put together this guide on some of the key features that will transform your e-bike riding experience. Also, when the software encounters and the connection interrupted. We've got you covered with our in-depth e-bike operation guide. This wrong tendency will lead the throttle abnormality to break or damage. the bike is switched on and you are in close proximity to it. To activate 'walk assist' mode simply hold Button B for 1-second. Controller error could result from one of the plugs from the controller not being correctly connected to the motor. Sunday: Closed. In this article. Ensure none of the pins is bent and are all in line with the arrows. In each of these modes you can use a slider to set a value between 30% and 100% for each of the 3 available Assistance Levels. The beauty of this system is that you are fully in control of how much assistance is offered at all times. Ex-pro rider Helen Wyman amasses 10x national and 2 x European titles during her career. A new era in the riding experience. eBike hall-effect sensor error - fix it yourself SMLRO - YouTube 6YVL. Your Inside Guide to the Ebikemotion Companion App - Contender Bicycles Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. Short pressing Button C (middle button) turns the system on and a long press of this same button turns the system off. MAHLE SmartBike app for e-bikes - The Ribble guide Hi, Let it cool down before using the bike again. 6.4 oz. Copy the extracted update files (update_MUT.bin) to the new Drive Unit (MAHLE_UTOOL), which will appear on your computer, and safely eject the new drive on your computer. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. Press question mark to learn the rest of the keyboard shortcuts. Sign up for in-stock updates and discounts! 204. trailer It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. Lapierre Ebikemotion system updates and error resolve As Jaxx says, the ebikemotion app can be a bit buggy. The button is used to: Left: Top tube mounted control unit. With the missing magnet, the e-bike motor cant determine the speed appropriately with speed sensor. . Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. So long story short I am getting a motor sensor error when I try to use my throttle. Perhaps the best feature of the Navigation function is the ability to add waypoints. 0000000016 00000 n An incorrect battery used on the bike shows. To do this, we needed to consider carefully which propulsion system was best suited to helping us achieve this goal. This error will show up when the ebike is not within the required temperature range, i.e., higher than 80 degrees Celsius or lower than 10 degrees Celsius. Solution: Try unplugging and replugging back the throttle cable, checking the pins are in line for a proper connection and are not bent. Find out here. Orbea Gain M30 Review Is This the Smoothest E-Road Bike? - eBicycles Read caring for your electric bike to find our top tips for maximising battery life. Error 8 hall sensor usually shows the above error. The MAHLE SmartBike systems app allows Ribble e-bike owners to keep track of the performance of both bike and rider in real-time. If you are getting error code 08 (throttle issue) first check throttle connection carefully. It occurs when the controller gets to its maximum temperature level. Stay up to date on latest releases, buyers guides, and more.. This unit has 3 distinct buttons that are used to control the motor system. MonFri: 9am7pm People who use electric bikes often get some error codes on the display. If you are getting error code 08 (throttle issue) first check throttle connection carefully. I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. Weighing in at just 3.5kg for the ENTIRE system. H\n0E One or more hall sensor cables could be disconnected or damaged. We would encourage you to try all three out and see which works for various terrain. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. W you have Bluetooth enabled on your phone. I am not sure if this will comeback but for now it seemed to fix it. Good Evening, There is also a Custom mode, but Im ignoring that for now. Solution: The best way to solve this is by loosening the controller to unplug and replug the hall sensor plug. Restart the eBike System. Did you solve it? Click the owl icon to create an account if you don't have one already. It is important to note that electric bike error codes may vary with different manufacturers. Interested in a Bike with an Ebikemotion Drivetrain? The battery used on the bike produces higher than the required voltage. Also, the released dust particles from the brake levers can cause speed sensor error. Sounds like a need to make a third trip back to Evans to see if they can update the firmware. Replacing the, Why would you consider upgrading electric bicycle battery from 48v to a 52v battery, Health and the environmental benefits of ebikes. Unplug brake pads, and to check each brake, restart the bike. Your Inside Guide to the Ebikemotion Companion App, Shop Now and Save with Free Shipping in the US. When throttle becomes unable to return to the start position. It will switch into an emergency mode or stop working completely. As mentioned briefly above, whenever the button is pressed the LED will always default back to display the current battery level. Rsoudre tous les codes erreurs de votre vlo - Velobecane There you have the most commonly experienced electric bike error codes explained. Not really sure what else to suggest here if there are no codes shown off. Then I wouldn't be too concerned. It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. Stop charging and allow system to rest for 30 minutes with bicycle turned off. According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. Schritte Plus 1 Pdf [UPDATED] Free - Weebly Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. One of the key functions of the app for e-bikes is fault diagnosis. Rider weight, fitness, route profile, tyre width/pressure and wind strength to name but a few. 0000002752 00000 n You'd be hard-pressed to know that they are e-bikes at all if you did not look VERY closely. This article gives you more insight on how to fix electric bike error codes with some quick solutions. If the system locks, please restart the eBike System. The three power assistance levels are pre-set to offer you a set amount of power at each level. Please contact your eBike Dealer to activate it. 03. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Press Button A (top button) to change to the next level of assistance up to Level 3. You may not get power if any of those are bent or do not contact properly. If you are new or planning for purchasing an electric bike, then this guide is for you. Home - MAHLE SmartBike Systems Your payment of $15 goes to an industrywide fund that ensures batteries from Cannondale e-bikes are recycled at end of life and do not end up in landfills. Now you can solve these minor issues easily and quickly. Check out my gear on Kit: https://kit.co/kobEVisionFor the SMLRO ebike or any ebike with a E07 or sensor error, this is the fix :)Honeywell sensor: https:/. Can you please help or put me in touch with someone? Current sensor of the controller becomes damaged or disconnected. It may cause a system failure or improper functioning. Same as above but this time with the top tube mounted button. If the problem persists, contact your eBike dealer. Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. If you regularly use the companion app, you may see other colours appear on the control buttons. Both low voltage and over voltage protection can cause an error. Solution: Turn off the ebike and remove the battery. In this article, we dig deeper into this and see how to fix electric bike error codes. Looking for inspirational places to ride? Check for any blockage or tear. This colour indicates the amount of battery charge that is available to use. I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. Change the state of the Demo Mode to Activated mode. Please charge the battery Pack. Is this a faulty control box by chance. If error code remains, test with new motor core and controller error. Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. Find out here. Yes, you can cycle through 3 different assistance modes (which can be configured further in the companion app), or choose to have the motor turned off completely; all at the press of a single button.