Have screenshots and stuff with timestamps to also prove this is a thing. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. The gig has not been cancelled we just chose not to go. Here we are. AXS handles payment and delivery so buyers and sellers never interact with each other. Why did the venue decide to use AXS Mobile ID? Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. i will not book anything on stub hub as a result. Can I have multiple tickets on one phone? Browse your upcoming events and tap the ticket icon for the game or event you would like to send. If your friend already has an AXS account, the tickets will be transferred instantaneously. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. StubHub told me to call AXS and let them know this was due to the show being postponed. How far in advance can I access my tickets? When I sell tickets, do I have to deal with the buyer? In the bottom menu, tap the ticket icon (you can also tap the middle icon), At the event, scan the Mobile ID QR code to get in. It got postponed and now we all cant go. Click the Transfer button next to the event in your AXS account. Sign into your AXS Account and click Listings. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket.
AXS Mobile ID Ticketing FAQs | T-Mobile Arena Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Select the tickets to transfer and enter the recipient's information. You will enter your community username and new password and done! Danielle is the author of this solution article. If you do not currently have an AXS account you will be instructed to create one during your purchase. How do I transfer AXS Mobile ID? Then when it sells and you are paid, you transfer it using the app. I tried calling axs.nobody was home.
Tickets Not Showing Up In AXS - StubHub Community Try to contact them on their Twitter account. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Open the App and sign in to see your tickets. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Yep!
Transfer Tickets - AXS Help Center Flew in for this show. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. As an event draws closer, venues generate the barcodes for each ticket.
AXS | Complaints | Better Business Bureau Profile The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. Nope. Hey guys, I just joined this group so if this isnt allowed lmk.
Solved: Cannot see tickets in AXS App - StubHub Community Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. When I sell tickets, do I have to deal with the buyer? Otherwise you have until your friend creates an account to cancel the transfer. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. AXS Mobile ID tickets are digital and cannot be printed for venue entry. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue.
Solved: Mobile Tickets Have No Barcodes - StubHub Community Do you know what number you used to contact AXS? Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Did you find it helpful? You will enter your community username and new password and done! SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. I've been to several games at this arena this year and they only accept tickets from ticketmaster that are moving barcodes (the barcode changes every couple of seconds) or NFC tickets (you add these tickets to your Andriod or Apple wallet and hold up your phone to the ticketmaster scanner at the arena). Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Select the tickets to transfer and enter the recipient's information. Copyright When your tickets sell, youll receive an email informing you of the sale. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app.
No paper tickets required. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." it must be some garage shop with three programmers. The game is in 36 hours. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. (*If you can't remember your password, tap. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. For more information, please see our Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center.
Select the tickets to transfer and enter the recipient's information. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. I purchased 2 tickets through stubhub January 2020. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. You also have the option of transferring and listing your tickets for sale prior to the event. As a result, sellers have to manually send your tickets via email or upload them to your account, sometimes on the day of the event. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Customer service all the way to your seat, 2000-2022 StubHub. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Select the seats you would like to send. If you already have an AXS account, the tickets will be transferred to your account automatically. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. and our
[deleted] 1 yr. ago. Click the Sell button next to the event in your AXS Account. Enter the recipients first name, last name and email address, or select from a list of. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? No, tickets must be scanned through the Rockets App or the AXS App. Tap Tickets Tab (pull down on the screen to refresh if necessary). Go into the app, look at the ticket. To login, use the same email address you used when purchasing your tickets. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Most mobile transfer tickets will not be immediately available. After completing the account information, you may buy, sell or manage any seats in your account. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Youll be able to transfer money to your bank from your account on AXS.com. What if my guests arrive at different times? Before following any of the steps below, make sure you download the Official Houston Rockets App! Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. At this point, you should see your tickets in the MLB Ballpark app. Privacy Policy | Never. Press J to jump to the feed. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. and our You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. i had the exact same problem. may not be valid. After that, the tickets will be theirs to use with the AXS app.