Registration: Jan 3, 1972 Site: ashbylumber.com, facebook.com Phone: (510) 843-4832, (510) 843-3840 (Fax), (510) 843-2225 Description: Ashby Lumber is a retail lumberyard serving the entire Bay Area with stores in Berkeley and Concord. read by Mark Ashby "Robert Sawyer's SF novels are perennial nominees for the Hugo Award, the Nebula Award, or both. The case status is Disposed - Judgment Entered. Call 804-377-3010. issues concerning Standard Shipping orders, call us within 30 days after delivery and we will Business Profile. Your Supervisor or the Manager has the right to revise this job description at any time. Whether youre receiving your first return request or trying to repair a flawed process, your return management system can immediately help cut down the customer service hours spent on returns. Ashby Lumber has proudly served the entire Bay Area for 50 years. We currently offer an assortment of UPS shipping options: Ground 1 to 5 business days (after processing time) Three-Day Select 3 business days (after processing time) Second Day Air 2 business days (after processing time) Next Day Air Saver Next business day, typically by 3:00 PM (after processing time) Orders not paid in full will not be scheduled for delivery. By entering your email, you agree to receive marketing emailsfromShopify. Chubbies takes this extra value-add for exchanges a step further, by offering an additional $10 in purchase value if customers decide to buy a new product with their return credit: By only making the store credit option more valuable, and not penalizing customers who just want to return, Chubbies creates a positive customer experience for everyone, while encouraging more customers to choose exchanges instead of returns. Please note, return shipping fees apply. Concord, Calif. Ashby Lumber, a family-owned business providing the Bay Area with building materials and supplies for more than 50 years, has announced that Emily Morgan will be the new chief executive officer. Below is a basic return policy template that can be adapted to fit your business. http://www.dca.ca.gov/consumer/index.shtml. One way we do this is by hosting Ashby Gives Back, a community fund where community organizations can request funding for their community project. Store Hours: Mon-Fri: 6:00 am 5:00 pm Sat: 7:00 am 4:00 pm Sun: 8:00am - 4:00pm. brennan boesch career earnings cameron boyce funeral cameron boyce funeral This includes checking the current status of their license and liability insurance. No matter how much effort you put into your product and customer experience as you grow your business, chances are you will still encounter a few upset customers along the way. This case was filed in Alameda County Superior Courts, Rene C Davidson Courthouse located in Alameda, California. Please select the Ashley website you wish to view. Assistant Store Manager (Former Employee) - Berkeley, CA - May 28, 2021. They hoped to return with useful ideas on how to run Utah's new mental hospital. Without a proper system for handling returns, including a clear return policy, these requests can eat up a lot of time, energy, and money, with hours spent on customer service emails and spikes in shipping expenses for replacement products, especially after the holidays. How many days they have to return a product, How you give refunds, whether through credit card, debit card, or replacement, Who pays the shipping charges for returns, How many business day it takes to receive a refund. These policies may change again, based on CDC updates. . Berkeley, CA. Provide excellent customer service. It sells all types of lumber and sheet goods, such as framers, remodelers, landscapers, fences and decks. Reported anonymously by Ashby Lumber employees. Full-price, used clothing may be returned for store credit only if you contact us within 3 days of receiving your purchase. The license expiration date is May, 2025. It's family-owned and really does feel like a family. Username. While the benefits are not as immediate as an exchange, store credit can incentivize customers to spend the same amount (or more) in a later transaction. What are you looking for? Although you can cut down on customer service hours with an app, shipping fees associated with returning a product and restocking fees from getting it back into circulation can still threaten your profitability. All Doors. No matter how much effort you put into your product and customer experience as you grow your business, chances are you will still encounter a few upset customers along the way. Create Account. Make sure to adjust your shipping policy for returns. the 72 hour return period may be covered by the manufacturer's warranty, if any; please contact Pay growth is slow and minimal. For example, if a customer is returning a digital camera because it was too heavy, you can recommend a lighter-weight version that might have a higher purchase price but resolves the issue they had with their first order. PHYSICAL REQUIREMENTS as well as adherence to Ashby Lumbers Policies as outlined in the Employee Manual. I have been here only one time that I remember, but do occasional telephone orders for premium gloves we like. How do I request a line of credit? contact the store where you made the purchase. Specialties: Ashby Lumber is a retail lumberyard serving the entire Bay Area with stores in Berkeley and Concord. Great Space for Your Baby, Nursery Essentials to Create the Perfect Space for You Child, How to Choose the Best Rug Size for Every Room. We do not ship to PO Boxes. But a no return policy can make customers distrust your brand and abandon a purchase. A return policy that benefits the customer is often the differentiator between businesses with a strong repeat purchase rate and those that rely on one-time purchases only. Discounted items are final and cannot be returned or exchanged. Review. Ashby Lumber. 5/8" x 1-5/8" Pine Crown Moulding. The first step to setting up a system to handle returns is formalizing your policy so you can communicate it clearly to your customers. Solid Surface Adhesives & Caulk. With the exception of damaged or defective merchandise, Pennock, after moving from a holding midfield position to defensive back, helped Pleasant Grove create a nearly unbeatable defense. See BBB rating, reviews, complaints, & more. Merchants can track the return from their customer, restock the returned inventory, and make it available for sale again on the online store. Multi Location Business Find locations. Company profile page for Ashby Lumber Co including stock price, company news, press releases, executives, board members, and contact information Keep current on all daily reports including special order returns, delivery & PO dates, credits, missing deposits, OK to fills, etc. With an exchange, the loss is often less impactful. Any return restocking fees the customer will need to pay. Ashby Lumber Company LumberBuilding Materials 2295 Arnold Industrial Way Concord CA 94520 (925) 689-8999 (925) 689-8996 Send Email Visit Website Hours: Mon-Fri 6:00am - 5:00pm Sat 7:00am - 4:00pm Sun - closed Door & Window Showroom hours - see website About Us No Ashby Lumber employee is included in these listings. View Phone Number. There are no products listed under this category. Subscribe to our mailing list for news & updates! Replacement. Between the month of April through September, Ashby Lumber will donate up to $2,000 a month to two qualifying organizations (one from Alameda County and one from Contra Costa County). 54 Reviews (925) 689-8999 Website. Although you can cut down on customer service hours with an app, shipping fees associated with returning a product and restocking fees from getting it back into circulation can still threaten your profitability. Start your free trial, then enjoy 3 months of Shopify for $1/month when you sign up for a monthly Basic or Starter plan. Search for other Lumber in Ashby on The Real Yellow Pages. Most new, unused materials can be refunded or exchanged within 90 days of the original purchase date. Thats why many brands now advertise free, easy, and no-hassle return policies to increase conversion rates and online purchases. 4.0. on May 20, 2019. From Apples strict 14-day return policy, to IKEA's generous 365-day turnaround, just about every major retailer offers return and refund policies to their customersand your small business should, too. Processing every return manually and dealing with customers on a case-by-case basis can also be expensive for your business operations and exhausting for customer service staff. When a customer chooses to return a product for a refund, one risk a company takes on is whether or not it will be able to resell the item. Emily Morgan. In order to receive the full amount of the refund described in this Return Policy, all item(s) 1) Free Store Pickup - If the item you are ordering is in stock or available for ship to store, you will be given this option. or if you wish to return it, please call customer care within 72 hours. Warranties can be sold through an app like Clyde, which can be added to your website to put the decision to protect an order back in the customers hands: Warranties like this can also have the potential to unlock a new revenue stream for your business, since the providers often offer a commission on all premiums sold. with carriers for both outbound and return shipping. Any return restocking fees the customer will need to pay. Ashby Lumber serves the entire Bay Area from locations in Berkeley and Concord.We supply contractors and homeowners with everything needed for residential and commercial remodeling, rebuilding, and renovation such as lumber, tools and hardware, doors, windows, paint, faucets, sinks, and toilets. Lumber Delivery Policy. Ashby Lumber reserves the right, in its sole discretion, to cancel, terminate, modify or suspend the program at any given time. If your mattress or foundation is delivered damaged, contact the customer service How can I process my return online? 2) Delivery Via Shell Truck - Delivery of ANY Size order in Miami-Dade is one flat rate charge of $45. Ashby, a wide-back, scored goals, eight over the course of the season, and often marked the best-attacking player on the opposing team. Start typing, then use the up and down arrows to select an option from the list, Home Theater TV Stands & Entertainment Centers, Find Your Dream Sleep: Take our Mattress Quiz, Complete your Outdoor Space with Decor & Accessories, Boxes and Totes for the Family + Free Shipping*, Shoe Storage Starting at $23.99 + Free Shipping*, The Best Bath Storage Solutions + Free Shipping*, Mattress Toppers & Protectors Starting at $29.99 + Free Shipping*, Cozy Throw Blankets Under $100 + Free Shipping, Wall Decorating Guide: From Galleries to Shelves, Bright Lighting Ideas For Your Entire Home, Beyond For example, if a customer is returning a digital camera because it was too heavy, you can recommend a lighter-weight version that might have a higher purchase price but resolves the issue they had with their first order. With an exchange, the loss is often less impactful. About Ashby Lumber Company: Ashby Lumber serves the entire Bay Area from locations in Berkeley and Concord. How long it takes to receive your refund, replacement product, or store credit. Plus, youll need to refund the customer any profit made on the original order. Website. Going with a guide not only ensures you don't get lost, but that you learn facts often missed by visitors . Trade Account Return Policy. Ashby Lumber Company. Visit hotel website. The company provides doors, windows, lumber and sheet-related materials. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Login Information. Major Appliances - 30 days. Return policies will vary depending on the logistics of your ecommerce business and the products you sell, but every policy should cover the following basics: Note: If your store is using other sales channels, be mindful that these marketplaces have their own returns policies.